Amore Warranty & Care
Local factory warranty on the Gold Coast
As of 01/06/2016 all warranties must be registered within 90 days of purchase date. If a warranty is not registered it will then only carry the 'Australian Consumer Law' guarantees.
Furniture Care and Maintenance
Aluminum furniture frames, chair slings and PE Wicker frames (with all soft cushion removes) should be washed down regularly with mild soap water then rinsed/wiped (or even hosed down) with fresh water and wiped over with a clean cloth. Do not use abrasive materials or cleaners. Furniture should be clean and completely dry before storing for any period. How often you need to clean down your furniture will depend on where it is located, how often and how heavily it is used and if you keep it covered (which we recommend) when not in use.
A Note On Glass
The glass used in our outdoor furniture is tempered glass. Although up to 4 times stronger than normal glass it is not unbreakable. Careless use may produce damage which may not be immediately visible to the naked eye. Avoid dropping objects on the glass or placing hot items directly on the glass, as these actions may weaken it. Damaged glass may spontaneously shatter if subject to thermal or mechanical stress. Tables should not be dragged to move or reposition them at any time. To avoid glass breakage as well as damage to the table legs (always lift to reposition instead of dragging).
Cushion Care and Maintenance
To get the longest life span from you cushions we recommend storing them out of the elements when not in use. Brush of loose dirt and dust regularly when dry. Wash with mild soapy water, rinsing with fresh water. Spot clean any spills immediately to avoid staining. Do not use solvent type cleaners, do not dry clean, do not tumble dry. For cushions with removable covers the best results will be to wash them by hand or machine wash on a delicate/gentle cycle. And line dry in the shade before refitting.
Amore Quality Outdoor Furniture Warranty
Aluminum frames are covered by a 5-year warranty from the date of purchase for manufacturing defects. Powder coating is covered by a 1-year limited warranty for manufacturing defects. Cushions and (HDPE) High Duty Synthetic Rattan are covered by a 3-year limited warranty for manufacturing defects and decomposition of the materials. The warranty will not be extended or renewed as a result of a product being repaired or replaced pursuant to a claim.
Amore Quality Outdoor Furniture 5 Year Warranty
Covered with an outdoor 5-year warranty on the aluminum frame you can feel safe with your investment.
Utilizing premium quality materials and highly skilled craftsman, our designed brand is manufactured and woven by hand with great care and attention to detail.
A 5-year warranty applies to aluminum frames from the date of purchase for manufacturing faults and defects.
- Corrosion of Aluminum
- Manufacturing faults in welded joins
Covered with an outdoor warranty on the SUNPROOF fabric range you can trust the results. This fabric is outstanding. Cushions have been crafted from superior lasting "SUNPROOF" fabric with Dacron wrapped High density foams.
A limited 3 year applies to cushions and slings (conditions apply)
Key features include:
- Anti mildew
- Fully machine washable
- Heavy 250+ GSM
- Double overlocked zipping
- 95% water repellent
Check out full list of benefits in store or online*
-Damage to any part of the product by accident, misuse
-acts of nature
-common wear and tear
-breakage of glass
-scratching and marking of powder coat finishes
-effects of chlorine, salt, chemicals and dirt/grime
-fabric mold staining or fading
-flattening of cushions
-hardware fading or corrosion
-rusting of steel components
If an item should fail as a result of a manufacturing fault or defect under normal use, the manufacturer, at their discretion, will repair, refinish or replace the failed item. Replacements will be offered for individual failed item/s, not complete settings. The customer is responsible for all packing and freight charges incurred when returning warranty claims.
Amore Quality Outdoor Furniture Customer Service
Proof of purchase (date receipt) is required for all warranty claims. Should your warranty services become necessary, please contact the store where this product was purchased to make a claim, substitutions with similar products.
SUNPROOF® is Ateja® premium quality of outdoor fabric which provides the exclusive solution for your comfort. It is produced with a series of technical data proving the high performance of the fabric against the natural weather (rain or shine) according to ASTM G53 - 96, American Standard.
All SUNPROOF® FABRICS HAVE PASSED THE STRINGENT TESTS ACCORDING TO BRITISH STANDARD AND OTHER INTERNATIONAL STANDARDS:
Color fastness to light, to rubbing, to chlorinated pool water, water repellency, soil & stain repellency, anti-bacterial, anti-mildew and UV resistance.
SUNPROOF® IS OEKO-TEX CERTIFIED AND 100% RECYCLABLE
As a proof of our commitment to the environment, all our manufacturing facilities have been certified for their environmental - friendly quality - ISO 14001. Therefore, as a company that cares for the environment and produces reliable quality outdoor fabrics, our products have been distributed worldwide. Currently, Sunproof® has been trusted as a quality outdoor in Australia, Belgium, Canada, France, Germany, Italy, Mexico, Netherland, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom, United States of America, just to name a few.
Sunproof® provides you excellent choice for value, durability and comfort.
All refunds and returns are assessed at our service center in the Gold Coast. Customers are responsible for any transport costs on returns, so be sure to check your goods before signing acceptance of them.
We do offer refunds on small issues with store credit or replacement cover on all goods and on major faults we can offer a full refund.
This must be assessed by our service center before any decisions can be made.
- Wear and tear
- Damage caused by abuse, improper care and negligence
- Commercial use (unless covered by our commercial warranty)
- Home improvements / aftermarket adjustments
- Glass against breaking or scratching
- Warranty is not extended on repair of goods
- Knife cuts or similar on products
- Legs of tables been dragged and broken
Contact Us for discounts, VIP offers & more information!
Whatever you're looking for, we will have the Outdoor Setting to make your home the envy of all your family, friends and neighbors.
The Amore Standard
We provide the very best quality outdoor furniture on the Gold Coast.
We set the standard of quality throughout Australia, the Amore Standard!
Amore Quality Outdoor Furniture always puts its clients first.
We have done since we first opened our doors in 1988!
Shipment & Delivery
We can arrange local same day delivery on orders before 12pm.
Local, State & National deliveries can be organised (freight charges apply).
You can pay in store with Card/Cash
Online using Paypal, Card or Bank Deposit